Understanding Merchant Services

A complete guide to credit card processing and interchange fees

What Are Merchant Services?

Merchant services is the umbrella term for the financial services that allow businesses to accept credit cards, debit cards, and other forms of electronic payment. When a customer swipes, dips, taps, or enters their card information, a complex network of companies works together to move money from the customer's account to yours.

Accept Cards

Process Visa, Mastercard, American Express, and Discover

Digital Wallets

Apple Pay, Google Pay, and Samsung Pay

Online Payments

E-commerce and invoice payments

Recurring Billing

Subscriptions and memberships

How Credit Card Processing Works

Every card transaction involves multiple parties working together in just a few seconds. Understanding who's involved helps you understand where your processing fees go.

Customer
Merchant
Processor
Card Network
Issuing Bank

Issuing Bank

The bank that issued your customer's credit card (Chase, Bank of America, Capital One, etc.). They take on the risk of lending money to the cardholder.

Card Networks

Visa, Mastercard, American Express, and Discover set the rules, facilitate transactions, and determine interchange rates.

Payment Processor

The company that handles the technical aspects of routing your transactions to the card networks and depositing funds to your account.

Acquiring Bank

The bank that holds your merchant account and receives the funds from transactions before depositing them to your business account.

Understanding Interchange Fees

Interchange is the largest component of your processing costs, typically making up 70-90% of your total fees. These fees are set by the card networks (Visa, Mastercard, etc.) and paid to the card-issuing bank.

Key Insight

Interchange rates are non-negotiable — every processor pays the same rates. What you CAN negotiate is the markup your processor charges on top of interchange.

What Determines Interchange Rates?

Card Type

Debit cards have lower rates than credit cards. Rewards cards (cashback, miles) cost more because the bank funds those rewards. Business/corporate cards have the highest rates.

Transaction Type

Card-present transactions (swiped, dipped, tapped) cost less than card-not-present (online, keyed-in) because they carry lower fraud risk.

Business Type

Your industry affects rates. Restaurants, hotels, and gas stations have special categories. Higher-risk businesses pay more.

Data Provided

Providing complete transaction data (address verification, tax amount, customer code for B2B) can qualify you for lower rates.

Sample Interchange Rates

These are approximate rates as of 2024. Actual rates vary and change periodically.

Card Type Card Present Card Not Present
Debit Card (Regulated) 0.05% + $0.21 0.05% + $0.21
Debit Card (Unregulated) 0.80% + $0.15 1.65% + $0.15
Visa Credit (Basic) 1.51% + $0.10 1.80% + $0.10
Visa Rewards 1.65% + $0.10 1.95% + $0.10
Visa Signature (Premium) 2.10% + $0.10 2.40% + $0.10
Mastercard World Elite 2.20% + $0.10 2.50% + $0.10
American Express 2.30% - 3.50% (varies by merchant)

Components of Your Processing Fees

Your total processing cost is made up of three main components. Understanding each helps you evaluate processor quotes and find savings.

Breaking Down a $100 Transaction

1. Interchange Paid to the issuing bank (non-negotiable)
$1.80 + $0.10
2. Assessment Fees Paid to card networks (Visa, MC, etc.)
$0.14
3. Processor Markup Paid to your processor (NEGOTIABLE!)
$0.25 + $0.10
Total Cost $2.39 (2.39%)

Interchange (70-80%)

The largest portion goes to the bank that issued your customer's card. This compensates them for the risk of lending to cardholders and funding rewards programs.

Assessments (5-10%)

Card networks charge small fees for using their payment rails. These typically run 0.13-0.15% for Visa/MC, with additional fees for certain transaction types.

Processor Markup (10-25%)

This is what your processor charges for their services. This is the only component you can negotiate! Shop around and negotiate for better rates.

Watch Out for Hidden Fees

Many processors charge additional fees: monthly minimums, PCI compliance fees, statement fees, batch fees, annual fees, and early termination fees. Always ask for a complete fee schedule before signing.

Pricing Models Explained

Processors offer different pricing structures. The right choice depends on your business type, volume, and average transaction size.

Flat Rate

2.6% + $0.10

Simple, predictable pricing. Same rate for all transactions.

  • Easy to understand
  • Predictable costs
  • No monthly fees (usually)
  • Overpay on debit cards
  • Higher effective rate

Best for: Low volume, simple businesses, mobile/occasional sellers

Tiered Pricing

1.69% - 3.49%

Transactions sorted into qualified, mid-qualified, or non-qualified tiers.

  • Low "qualified" rate
  • Most transactions aren't "qualified"
  • Least transparent
  • Hard to compare costs
  • Easy to hide fees

Best for: Rarely — most merchants overpay with tiered pricing

Our Recommendation

For most businesses processing over $5,000/month, interchange-plus pricing offers the best value and transparency. You'll see exactly what interchange you're paying and can easily compare processor markups.

Processing Cost Calculator

Estimate your monthly processing costs based on your business details. This calculator uses average interchange rates to give you a realistic estimate.

Enter Your Details

$
$

Estimated Costs

Monthly Fees
$612.50
Effective Rate
2.45%
Annual Fees
$7,350
You Keep
$24,388
Cost Breakdown
Interchange + Assessments: $525.00
Processor Markup: $87.50
Transactions: 500

Tips to Reduce Processing Costs

Shop Around & Negotiate

Get quotes from multiple processors and negotiate the markup. Even a 0.10% reduction saves $100 for every $100,000 in processing volume.

Use EMV Chip Readers

Card-present transactions have lower interchange rates. Upgrade to EMV terminals and encourage customers to insert or tap their cards.

Review Statements Monthly

Check for unexpected fees, rate increases, or errors. Many processors add fees over time hoping you won't notice.

Provide Complete Data

For online transactions, collect and submit address verification (AVS) data. For B2B sales, include tax and customer code to qualify for lower rates.

Encourage Debit Cards

Regulated debit cards have the lowest interchange rates. Consider offering small incentives for debit card use.

Avoid Long-Term Contracts

Look for month-to-month agreements without early termination fees. This gives you flexibility to switch if you find a better deal.

Need Help With Merchant Services?

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